Can I Change My Property Management Company? | RDSE

When you first hired a property management company, you expected reliability, proactive service, and clear communication. Unfortunately, many landlords, leaseholders, and residents discover their property manager isn’t living up to expectations. Calls go unanswered, repairs drag on, or service charge accounts lack transparency. 

If this sounds familiar, you’re not alone and you might be asking: can I change my property management company? 

The good news is yes; in most situations you can switch. This guide explains how the process works, why so many people decide to move, and how appointing an alternative like RDSE Property Management can give you a fresh start. 

Why People Change Their Property Management Company

If you’re considering making a switch, it’s usually for good reason. The most common complaints about property management companies include: 

• Poor communication: slow or no response to calls and emails. 

• Lack of transparency: unclear service charge accounts or unexpected costs. 

• Slow maintenance: delayed repairs to communal areas, roofs, or safety systems. 

• High fees with little value: rising costs but no noticeable improvement in service. 

• Compliance issues: failure to meet health and safety standards, putting residents at risk. 

• Your property manager should provide peace of mind and protect your investment. If you’re not getting that, it may be time to switch property management company. 

Can You Legally Change Your Property Management Company? 

Yes, in most cases you can change. The exact process depends on how your property is structured: 

1. Freeholders or Landlords 

If you appointed the management company directly, you can end the agreement, subject to the contract’s notice period and termination clauses. 

2. Residents’ Management Companies (RMCs) 

Where leaseholders form an RMC, the board of directors chooses the property manager. If residents are unhappy, they can raise concerns at meetings, call for a vote, or join as directors to influence change. 

3. Leaseholders Without Direct Control 

Even if the freeholder appointed the managing agent, leaseholders can use rights such as the Right to Manage (RTM) to take control. This allows them to appoint a better provider. 

The key step is reviewing your current contract and understanding your legal position before starting the process. 

Steps to Switching Property Management Company 

Changing your property manager may sound daunting, but it’s manageable if you follow these steps: 

Review Your Current Agreement: Look at notice periods, break clauses, and any penalties for early termination. 

Consult Stakeholders: If you’re part of an RMC or leaseholder group, discuss the idea and build support. 

Research Better Property Management Services: Not all companies operate the same way. Look for providers like RDSE Property Management, known for transparency, responsiveness, and tailored service. 

Give Notice to Your Current Manager: Write a formal termination letter that complies with your contract terms. 

Appoint Your New Property Management Company: Sign a management agreement with your new provider and hand over relevant documents. 

Handover Phase: A professional company will coordinate with your old provider to transfer accounts, contracts, and maintenance schedules without disruption. 

What to Look for in a New Property Management Company 

To avoid repeating the same mistakes, consider these qualities when choosing your next provider: 

• Responsiveness: quick replies to queries and proactive communication. 

• Transparency: clear breakdown of service charges and management fees. 

• Experience: proven success in managing leasehold properties. 

• Compliance: membership of professional bodies like TPI (The Property Institute) or RICS (Royal Institute of Chartered Surveyors). 

• Reputation: positive reviews and client testimonials. 

Why RDSE Property Management Is a Strong Alternative 

If you’re looking for a better property management service, RDSE Property Management is an excellent choice. Here’s why: 

• Tailored Management: RDSE Property Management provides bespoke solutions instead of a one-size-fits-all approach. 

• Clear Communication: they prioritise accessibility and keep landlords and residents informed. 

• Financial Transparency: service charge accounts are always clear and accountable. 

• Proactive Maintenance: RDSE Property Management prevents issues by scheduling regular inspections and swift repairs. 

• Versatile Expertise: from small blocks to large residential developments, they offer reliable, scalable management through their partnership with B-Hive. 

• Clients who work with RDSE Property Management report less stress, improved building upkeep, and greater confidence in their finances. 

  

  RDSE Property Management

The Benefits of Changing Property Management Companies 

Making the switch has immediate and long-term advantages: 

• Less stress for landlords and residents. 

• Faster response to repairs and emergencies. 

• Clarity around fees and service charges. 

• Legal and compliance peace of mind. 

• A healthier, safer, and more enjoyable living environment. 

By choosing a trusted alternative like RDSE Property Management, you’re not just changing companies, you’re upgrading to a service that truly supports your property. 

Frequently Asked Questions 

How long does it take to switch property management company?

• Usually 1–3 months, depending on notice periods and how quickly documents are transferred. 

Will residents notice disruption during the change?

• No. A good new provider, such as RDSE Property Management, ensures continuity so services remain uninterrupted. 

Do all residents need to agree?

• Not always. In RMCs, directors typically make the decision. In other cases, leaseholders may need to work together under Right to Manage. 

Can I switch if my contract is long?

• Yes, but you may need to wait until the end of the notice period or negotiate an early exit. 

If your current property management company isn’t delivering, you don’t have to settle. Whether you’re a landlord, freeholder, or part of an RMC, you have the right to explore better property management services. 

By following the right process and choosing a trusted, transparent alternative like RDSE Property Management, you can improve communication, save money, and protect your property for the long term. 

So, can you change your property management company? Absolutely. And with the right partner, it could be one of the best decisions you make for your property.